Source: Business Travel Executive
Business Travel Executive (BTE) highlights key criteria that travel managers should consider when selecting a travel management company (TMC). Factors such as possessing innovative technology, being proactive, having strong account management, and allowing for flexibility to build a program that best aligns with a particular client were highlighted.
Hansini Sharma, Engagement Manager at Acquis Consulting Group states that “there are many sources of content and booking incentives these days, ranging from API connectivity into hotel content, low-cost carrier partners, to technology partners like Tripkicks that require a TMC relationships to best service their client. TMCs should be willing and able to accomodate the diverse supplier requirements of their clients.”